TruZtBuilds Loyal Customers

Every transaction is held until both sides are sure.

TruZt is the trust layer for commerce. We protect buyers and sellers by holding funds securely until both parties fulfill their obligations.

No new appRuns inside WhatsApp
Funds heldUntil delivery is confirmed
PayoutSent straight to seller's bank
TZ
TruZt
● escrow active

How it works

Four steps, all inside the chat.

Nothing to install, nothing to switch to. The escrow is created, funded, fulfilled and paid out in the same conversation the deal was already happening in.

01

Buyer creates the escrow

The buyer describes the item, agrees a price, and pays TruZt directly never the seller.

02

Seller is notified & schedules delivery

Once payment is confirmed and held, the seller is notified in-chat and sets a delivery date and time.

03

Buyer confirms the goods arrived

After dispatch, the buyer just replies to say the item has been received no forms, no dashboard.

04

Funds are released automatically

That confirmation triggers the payout right away, and the seller's money is sent to their bank account.

Sellers are verified Every seller registers and is reviewed before they can receive escrow payments.
Money doesn't move early Funds stay with TruZt until the buyer confirms delivery never before.
One thread, start to finish Payment, delivery updates, and confirmation all happen in the same WhatsApp conversation.

Frequently Asked Questions

Everything you need to know.

Answers to the most common questions about using TruZt for secure transactions.

What is TruZt?

TruZt is a secure escrow platform that protects buyers and sellers by holding payments safely until agreed transaction terms are fulfilled.

How does TruZt work?

The buyer pays into TruZt. The seller delivers the goods or service. Once the buyer confirms satisfaction or the agreed conditions are met. TruZt releases the payment.

Is my money safe?

Yes. Your payment is securely held until the transaction is completed according to the agreed terms.

Who pays the TruZt fee?

The fee structure is displayed before the transaction starts. Depending on the transaction, the buyer, seller, or both parties can share the fee.

What happens if there's a dispute?

If there's a disagreement, TruZt reviews the evidence provided by both parties and resolves the dispute according to the agreed transaction terms.

How long does it take to receive payment?

Once the transaction is successfully completed and approved, payment is released according to TruZt's settlement timeline.

Can I cancel a transaction?

Yes, provided both parties agree and the transaction has not progressed beyond the applicable stage.

What can I use TruZt for?
  • Buying and selling goods
  • Real estate deposits
  • Vehicle purchases
  • Freelance jobs
  • Social media transactions
  • Business contracts
  • High-value services
Is TruZt only for businesses?

No. Individuals, freelancers, SMEs, and large businesses can all use TruZt.

What payment methods do you accept?

TruZt supports secure online payments through trusted payment partners.

Why should I use TruZt instead of paying directly?

Direct payments rely on trust alone. TruZt adds a layer of protection by ensuring money is only released when both parties meet their agreed obligations.

Do I need to download an app?

No. TruZt is designed to make starting a secure transaction simple, including through familiar channels like WhatsApp and the web.

Can sellers be verified?

Yes. TruZt offers identity and business verification to help buyers transact with greater confidence.

What happens if the buyer refuses to confirm delivery?

TruZt investigates the transaction using the agreed terms and available evidence before making a decision.

Is TruZt available across Africa?

TruZt's vision is to become Africa's trusted transaction platform. Availability will expand as services are launched in additional markets.

Buy and sell like you already do just protected.

TruZt is a secure escrow platform that protects buyers and sellers by holding payments safely until agreed transactions are successfully completed